Terms of Service

Eligibility to Use Frost Buddy

To place an order on Frost Buddy, you must have reached the age of majority in your jurisdiction. If you are under this age, a parent or guardian must be involved in the ordering process. By using Frost Buddy, you agree to comply with all applicable laws and to use the website in a responsible manner without disrupting its operation.

Order Process and Acceptance

Each order submitted on Frost Buddy represents an offer to purchase our products, including Accessories, Drinkware, New Arrivals, and Wine Buddy items. Frost Buddy reserves the right to refuse or cancel any order for reasons including pricing errors, stock shortages, or suspected fraud. If your order is canceled, a full refund will be promptly issued to your original payment method.

Order Confirmation, Modifications, and Cancellations

After your order is confirmed, modifications or cancellations are not guaranteed. To request changes or cancellations, please contact us before your order ships and we will do our best to accommodate you. Once your order has entered the warehouse processing stage, it can no longer be changed or canceled. Please ensure your cart items and shipping address are accurate and complete during checkout to prevent issues.

Product Information, Pricing, and Availability

Frost Buddy strives to display accurate product images and descriptions on frostbuddy.com for items such as the Thicc Buddy 16oz | ONE Lid, Backpack Buddy collections, and Bottle Buddy varieties. Be aware that colors and textures may vary slightly due to your device display. Prices and availability can change without prior notice and are only guaranteed at the time you place your order.

Website Operation and Technical Issues

While we aim to keep frostbuddy.com available continuously, we cannot ensure uninterrupted service. Any technical difficulties or interruptions will be addressed as quickly as possible. Customers are encouraged to verify all product details before completing purchases.

Liability, Governing Law, and Customer Support

By using Frost Buddy, you agree that any disputes relating to your orders or our services will be governed by the laws applicable in the company’s registered jurisdiction within the United States.

For questions, concerns, or order assistance, please contact us at aram3399@ipusku.com.